Partnership Program

The Traxxas NZ Partnership Program

Traxxas NZ Runs a Partnership program to help customers get the best possible service from the Traxxas New Zealand support network. There are three levels of partnership, Gold, Silver and Bronze. All retailers under the partnership program have the full backing of Traxxas New Zealand.

The differences between the partnership levels are outlined below.

Certified Gold Partner

  • A full service Traxxas shop.
  • Stock the full range available in New Zealand.
  • Strong experience with Traxxas RC in particular off-road models.
  • Approval of warranty claims on the spot.
  • To be able to take repairs and service jobs for Traxxas products.
  • Parts in stock or speedy access to parts.

Certified Silver Partner

  • Fast tracking of warranty claims through Traxxas NZ
  • Most models available in NZ on display.
  • To be able to take repairs and service jobs for Traxxas products.
  • Strong experience with RC cars in particular off-road models.
  • Parts in stock or speedy access to parts.

Certified Bronze Partner

  • Can source any Traxxas NZ model as required.
  • Can facilitate warranty claims on behalf through Traxxas NZ.
  • Some models on display.
  • Can identify and order any Traxxas parts required.

Other Traxxas NZ Partners

Traxxas has partnerships with clubs and associations that enjoy and promote Traxxas products in NZ, these organisations are involved purely for the fun of it and are typically a great source of information and advice on the Traxxas range.
  • Can discuss warranty issues directly with Traxxas NZ.
  • Receives priority communication on problem solving and issue management.
  • Organises meetings or races for fun and comradery.